Privacy policy
Privacy Policy
At Aveni, protecting your personal data is a priority. This policy explains how we collect, use, and protect your information when you browse our website or purchase our products.
Collection of Personal Data
We collect the following information when you interact with our site:
- Information provided by the user: Name, surname, email address, phone number, mailing address, payment information.
- Browsing data: IP address, device type, browser used, pages visited, and duration of visit.
This information is collected via forms, during the order process, or through cookies.
Use of Data
Your personal data is used solely for the following purposes:
- Order Processing: To manage your purchase, delivery, and tracking.
- Customer Service: To respond to your inquiries and provide efficient support.
- Website Improvement: To analyze browsing and optimize user experience.
- Marketing (with your consent): To send you relevant offers or promotions.
Sharing of Data
We never share your data with third parties for commercial purposes. Your information may only be shared in the following cases:
- Delivery Partners: To ship your products.
- Payment Platforms: To secure your transactions.
- Legal Obligations: If required by law.
Data Security
We take strict measures to protect your information:
- Secure storage on protected servers.
- Encryption of sensitive data, such as payment information.
- Restricted access to personal information.
Data Retention
Your data is retained for the following periods:
- Until necessary to complete your order.
- To meet legal obligations (billing).
- Or until you request its deletion.
Your Rights
In accordance with the GDPR, you have the following rights:
- Access: To view the data we hold on you.
- Rectification: To modify your personal information.
- Deletion: To request the deletion of your data.
- Objection: To refuse the use of your data for marketing purposes.
To exercise these rights, please contact us at the email address provided on our site.
Cookies
Our site uses cookies to improve your experience:
- Essential cookies: For site functionality (payments, navigation).
- Analytical cookies: To measure traffic and performance.
You can manage your preferences through your browser settings.
Changes to this Policy
We reserve the right to modify this policy to comply with applicable laws or to improve our practices. Any changes will be updated on this page.
Contact
For any questions or requests regarding this policy, please contact us via the email address provided on our site.
Thank you for your trust,
The Aveni Team 🌟